Privacy Policy

Last Updated: 18 May 2025

Welcome to Silva Mode ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website silvamode.in or shop with us.

1. Information We Collect

We collect the following information:

  • Personal Information: Your name, email address, phone number, shipping and billing address, and payment details when you place orders or register an account.

  • Usage Data: Details on how you interact with our website including IP address, browser type, pages visited, and browsing behavior.

  • Cookies: Data stored on your device to enhance website performance and user experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders efficiently.

  • Communicate order status, offers, and updates.

  • Improve our products, services, and website experience.

  • Protect against fraud and comply with legal requirements.

3. Information Sharing

We do not sell your personal data. We may share information with:

  • Trusted service providers for order fulfillment, payment processing, and marketing support.

  • Legal authorities when required by law or to protect our rights.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access or misuse.

5. Your Rights

You can:

  • Access, update, or correct your personal data.

  • Request deletion of your data, subject to legal and operational constraints.

  • Opt out of promotional communications anytime by contacting us.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. You may adjust your browser settings to control cookie preferences.

7. Children’s Privacy

Our services are intended for users 18 years and above. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with the updated date.

9. Contact Us

For any questions or concerns regarding your privacy, please contact us at:
📧 Email: silvamode534@gmail.com
🏢 Address: Mussoorie Lake Dhobi Ghat, Dhobi Ghat, 248179 Mussoorie, Uttarakhand, India

Thank you for choosing Silva Mode. Your privacy is our priority.